APAC Customer Services, Inc. is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 and headquartered in Deerfield, Illinois, the company maintains 11 customer interaction centers nationwide.
Ranked among the top 10 global contact-management leaders and recognized for excellence by our peers, we have been listed among the Top Ten of Service Providers for more than 17 years by Customer Interaction Solutions magazine, and were the recipient of 2005 and 2006 industry awards for high-quality, results-oriented solutions.
Our reputation for excellence is due in large part to the contributions of more than 8,100 talented, ambitious professionals. And we currently have opportunities for you to join our team.
SUMMARY: If you are naturally positive, helpful, courteous, and interested in providing inbound customer support for some great companies, we will train you on how to provide value to these national institutions. We can offer you steady hours on a variety of schedules, great benefits, a great boss and the rewards and recognition you would expect from a great company. Together, we will provide the excellent support services that all customers demand.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer incoming calls from prospective customers to explain services and products offered.
Become proficient with client programs and develop product knowledge.
Record and verify names, addresses, purchases and reactions of prospective customers.
Enter orders into computer.
Maintain professional attire that adheres to APAC standards.
Follow company policies and procedures. Other duties may be assigned.
Note: Inbound calls only. Absolutely no cold calling!
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To be a successful Customer Service Representative, you should be a naturally positive, helpful and courteous person who likes to assist people with their needs.
You need to be comfortable working at a computer, talking on the phone and working in a fast-paced, very active group environment.
You should have a high school education and one or more years of customer service experience.
You must have demonstrated computer skills/experience.
RECRUITER: ASBrady@apacmail.com - Alicia Brady, HR Generalist ph: 813-663-6025
Submit a Candidate Profile for this position
APAC CUSTOMER SERVICES, INC. is an equal opportunity employer.
APAC CUSTOMER SERVICES, INC. is not affiliated with APAC, Inc., the road paving and construction materials company
Ranked among the top 10 global contact-management leaders and recognized for excellence by our peers, we have been listed among the Top Ten of Service Providers for more than 17 years by Customer Interaction Solutions magazine, and were the recipient of 2005 and 2006 industry awards for high-quality, results-oriented solutions.
Our reputation for excellence is due in large part to the contributions of more than 8,100 talented, ambitious professionals. And we currently have opportunities for you to join our team.
SUMMARY: If you are naturally positive, helpful, courteous, and interested in providing inbound customer support for some great companies, we will train you on how to provide value to these national institutions. We can offer you steady hours on a variety of schedules, great benefits, a great boss and the rewards and recognition you would expect from a great company. Together, we will provide the excellent support services that all customers demand.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Answer incoming calls from prospective customers to explain services and products offered.
Become proficient with client programs and develop product knowledge.
Record and verify names, addresses, purchases and reactions of prospective customers.
Enter orders into computer.
Maintain professional attire that adheres to APAC standards.
Follow company policies and procedures. Other duties may be assigned.
Note: Inbound calls only. Absolutely no cold calling!
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To be a successful Customer Service Representative, you should be a naturally positive, helpful and courteous person who likes to assist people with their needs.
You need to be comfortable working at a computer, talking on the phone and working in a fast-paced, very active group environment.
You should have a high school education and one or more years of customer service experience.
You must have demonstrated computer skills/experience.
RECRUITER: ASBrady@apacmail.com - Alicia Brady, HR Generalist ph: 813-663-6025
Submit a Candidate Profile for this position
APAC CUSTOMER SERVICES, INC. is an equal opportunity employer.
APAC CUSTOMER SERVICES, INC. is not affiliated with APAC, Inc., the road paving and construction materials company
0 comments:
Post a Comment