Jobing Description
Customer Service Representatives... Now Accepting Your Ideas.
Why? You are the best at what you do, and that is something Verizon Wireless can relate to. We are the market leader in wireless communications, keeping our millions of customers happy by hiring the very best people to serve them. You belong on our team.
We are looking for an enthusiastic individual who can respond to a high volume of inbound customer calls; research and resolve billing and service equipment issues; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. You also have to quickly analyze customer concerns and needs while balancing company revenue concerns.
Skills / Requirements
This position calls for a team player that can also work independently with minimal supervision. Along with computer proficiency in Word and Excel, as well as strong keyboard skills, you must have customer service and on-line customer contact experience, the ability to analyze and resolve problems and excellent communication skills.
A high school diploma or GED is required, with an associate's degree preferred. Positions also available for Bilingual candidates (Spanish/English), offering a bilingual pay differential.
Verizon Wireless offers an excellent compensation and benefits package, including: Health benefits from day-one, highly competitive compensation, 401(K) and profit sharing, short term incentives, paid training, tuition assistance, bilingual pay differential (Spanish/English), employee phone program, on-site fitness center, and more.
The value begins with you. Own Your Career. Verizon Wireless is an equal opportunity employer
Customer Service Representatives... Now Accepting Your Ideas.
Why? You are the best at what you do, and that is something Verizon Wireless can relate to. We are the market leader in wireless communications, keeping our millions of customers happy by hiring the very best people to serve them. You belong on our team.
We are looking for an enthusiastic individual who can respond to a high volume of inbound customer calls; research and resolve billing and service equipment issues; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior results. You also have to quickly analyze customer concerns and needs while balancing company revenue concerns.
Skills / Requirements
This position calls for a team player that can also work independently with minimal supervision. Along with computer proficiency in Word and Excel, as well as strong keyboard skills, you must have customer service and on-line customer contact experience, the ability to analyze and resolve problems and excellent communication skills.
A high school diploma or GED is required, with an associate's degree preferred. Positions also available for Bilingual candidates (Spanish/English), offering a bilingual pay differential.
Verizon Wireless offers an excellent compensation and benefits package, including: Health benefits from day-one, highly competitive compensation, 401(K) and profit sharing, short term incentives, paid training, tuition assistance, bilingual pay differential (Spanish/English), employee phone program, on-site fitness center, and more.
The value begins with you. Own Your Career. Verizon Wireless is an equal opportunity employer
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